Providing quality care in your home...
We ask our care givers to provide what we call Legendary Service. To do this we train them to meet ten standards of service during each visit
State and federal tax laws require care givers be paid by a payroll process. Earnings need to be reported, taxes paid, workers' compensation coverage provided, and W-2's issues.
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A service kit is provided to each care giver. Its contents include disposable gloves, antiseptic soap, paper towels, hand sanitizer, transfer gait belt, kitchen apron, and a first aid kit.
All care givers are required to attend semi-monthly training. Training is given by a "live" professional instructor, in our classroom.
Other Unique Qualities
-- You meet the care giver before the assignment starts. We ask for your approval of the care giver.
-- The coordinator reviews the assignment’s tasks and responsibilities with the care giver. You do not need to instruct them.
-- Computerized scheduling avoids errors.
-- Care givers use the client's telephone check-in and out for accurately invoiced service times.
-- Supervisors are notified of missed check-ins after 10 minutes, so assignments are not forgotten.
-- All care givers receive monthly evaluations. Scoring well brings a nice bonus, and most do!
Update on flu occrances
Respiratory Infection prevention
Handling and processing laundry
Bedmaking for incontinent clients
Managing dementia behavior
Preventing, detecting, and reporting elder abuse
Classroom style training is conducted regularly in our dedicated classroom, The instructor is an registered nurse with years of senior care experience. Topics are determined by results of the supervisor visits to clients.
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We Void Handling a Client's Money
Client's purchases are made with pre-paid, company debit cards. Receipts are attached to the client's invoice. They can review before paying.
We will bill your long-term care insurance company for you. We'll collect the care giver documentation, attach invoices, create a cover sheet that includes your name and policy number then mail, fax, or scan and e-mail these documents to you insurance company, all for small fee. You'll likely receive our payment in a week or two.