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Providing quality care in your home...
10 Standards of Service








​We ask our care givers to provide what we call Legendary Service. To do this we train them to meet ten standards of service during each visit 


How Your Care Giver Is Paid Is Important








State and federal tax laws require care givers be paid by a payroll process. Earnings need to be reported, taxes paid, workers' compensation coverage provided, and W-2's issues.

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Videos describing the qualities that distinguish us from other home aide agencies.
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Testimonials
Read what satisfied clients have said about our services. OUR RATINGS
Care Giver's Service Kit
A service kit is provided to each care giver. Its contents include disposable gloves, antiseptic soap, paper towels, hand sanitizer, transfer gait belt, kitchen apron, and a first aid kit. 
Care givers attend semi-monthly training. Attendance is required.
Other Unique Qualities​

--  You meet the care giver before the assignment starts. We ask for your approval of the care giver.        

--  The coordinator reviews tasks and responsibilities with the care giver. You do not need to instruct them.

--  Computerized scheduling avoids errors.

--  Care givers use the client's telephone check-in and out for accurately invoiced service times. 

--  Supervisors are notified of missed check-ins after 10 minutes, so assignments are not forgotten. 

--  All care givers receive monthly evaluations. Scoring well brings a nice bonus, and most do!
Updated Aug 1, 2018
​Training Topics
July 2018
Preparing meals from Fresh Ingredients - Breakfast

May 2018
Area Wide Disaster Response
Oral Care 

March 2018
First Aid
Client Relations
Home Cleaning Methods

January 2018
Update on flu occurrences
Respiratory Infection prevention
Fall Prevention

November 2017
Handling and processing laundry
Bedmaking for incontinent clients

September 2017
Managing dementia behavior
Effective Documentation 

Our Unique Qualities
Live, Classroom Training
Classroom style training is conducted regularly in our dedicated classroom,  The instructor is a registered nurse with years of senior care experience. Topics are determined bye supervisor visits to clients. 
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We Avoid Handling a Client's Cash
Client's purchases are made with pre-paid, company debit cards.  Receipts are attached to the client's invoice. They can review before paying. 
We will bill your long-term care insurance company.  We'll collect the documentation, attach invoices, create a cover page then mail, fax, or scan and e-mail these documents for small fee. You're likely receive your payment within two weeks. 
We Submit Insurance Billing 
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