10 STANDARDS of SERVICE
We strive to meet these standards with each visit.
1. We create a Service Plan with your specific needs, then follow the plan.
2. Our supervisor will always introduce you to each
caregiver who will be providing service to you.
3. We arrive on time, prepared for work.
4. We are productive throughout our visit.
5. Our care givers will give you their full attention,
including silencing their cell phones.
6. We are always mindful of your safety.
7. We respect your dignity and property.
8. We provide you with accurate and timely billings.
9. Your personal information is kept confidential.
10. A supervisor is on call on evenings and weekends.